Delivery Fuel Levy Notice
An overview of our Delivery Fuel Levy and how we’re managing rising fuel costs while maintaining reliable service.
Delivery Fuel Levy Update
Due to ongoing geopolitical events and their flow-on effects, fuel costs have risen significantly across Australia, impacting businesses and households alike. As a business that relies heavily on transport and logistics, these increases are having a direct impact on our day-to-day operations.
At Turfco, we are committed to continuing to deliver high-quality turf and reliable service to our customers. However, the sustained rise in fuel prices means we must take practical steps to manage these increasing costs.
INTRODUCTION OF A DELIVERY FUEL LEVY
To help offset the impact of rising fuel expenses, a Delivery Fuel Levy will be applied to applicable orders.
HOW IT WORKS
The fuel levy applies to all turf orders that include delivery, including turf installations.
The levy will vary depending on your delivery location.
Pricing will increase in increments based on the distance from our farm, reflecting the additional fuel costs associated with transportation.
Our delivery Fuel Levy, per Delivery Zone:
- Zone 1: $35 levy
- Zone 2: $70 levy
- Zone 3: $105 levy
- Zone 4: $140 levy
- Zone 5: $170 levy
Refer to our Turf Delivery Page for information on our Delivery Zones.
This approach allows us to fairly distribute the impact of increased fuel costs based on the distance travelled, rather than applying a flat fee across all orders.
OUR COMMITMENT TO TRANSPARENCY
We want to be clear that this measure has not been taken lightly. We understand that any additional cost can impact our customers, and we have carefully considered how to implement this in a way that is both fair and sustainable.
Our goal is to:
- Maintain the reliability and timeliness of our deliveries
- Continue providing the level of service you expect
- Avoid compromising on quality or operational standards
ONGOING REVIEW
Fuel prices remain volatile, and we are actively monitoring the situation.
- The Delivery Fuel Levy will be reviewed on a weekly basis
- Adjustments may be made in line with changes in fuel pricing
- This page will always reflect the most up-to-date information
Rather than issuing frequent email updates, we encourage you to check this page for current details regarding the fuel levy.
THANK YOU FOR YOUR SUPPORT
We appreciate your understanding as we navigate these external challenges. Your continued support allows us to keep delivering the service and products you rely on.
If you have any questions or would like further clarification, please don’t hesitate to contact our team.
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