Customer Feedback

How did Turfco go?

At Turfco we pride ourselves on not only delivering the best quality turf backed by our 10 year turf product warranty, but also on delivering the best possible service in the industry.

We are continuously looking at new and innovative techniques on further improving all aspects of our business and customer feedback and satisfaction is one of the keys to our continual success.

Completing the form below will help us maintain the high level of service we pride ourselves on.

 

Your name

Your Turfco invoice number

How would you rate us out of 5 for the following:

Product:

Workmanship:

Service:

Overall experience:

Any other comments?

 

By filling in this form you also go in the monthly draw to win a free 10kg Sir Walter Premium Lawn Fertiliser valued at $46.95!

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  • On behalf of our club I wish to pass onto yourself and Turfco are sincere thanks for your generosity with the recent supply of turf to Ray Robinson oval. This has assisted our club immensely with the upkeep and preseason preparation to our ground.  Again we say thanks. We appreciate your support. 

    - Fernhill Soccer Club

  • The new lawn looks great! Thank you very much the boys did a top job.

    - Matt, Wollongong

  • Thank you for the great job your guy did on Wednesday. I recommend you guys to everyone. Thanks heaps!

    - Mick, Lake Heights

  • Thank you for your help in the installation of our new turf – I am really happy with it and amazed at what a difference it has made to the backyard. Your company made everything so very easy, I will certainly be recommending you. If ever I need turf laid again Turfco will be the first company I turn to.

    - Margarethe, Shellharbour

  • Both Marcus & Joe are very professional and know exactly what they are doing; their friendly personalities and workmanship makes them a credit to your company.

    - James, South Coast NSW

  • Just wanted to thank you for the great product excellent service and the most professional experience we have had so far with our renovation. Josh and Joe were fantastic. Please feel free to use us as a referee to other potential clients, they won't regret it.

    - Victoria & Gary, Illawarra

  • Jed and his buddy are wonderful. You guys are a real credit to Turfco.

    - Robyn, Greenwell Point

  • Thank you Marcus & Joe for such excellent customer service. Marcus gave us good advice on what turf to use and had no problems coming to offer his advice a second time to help us keep to our budget. Joe and his team were polite, friendly and efficient and did a terrific job on our very large backyard. It looks amazing. We've mowed it twice now and it looks like it has been there forever.

    - Berry

  • Just like to say a big thanks to Marcus Josh and Jed, all very professional, courteous with nothing being a problem, a job well done and another happy customer,will not hesitate to recommend you guys.

    - Kevin and Florence Handford, Port Kembla

  • Product arrived with good grass growth and a nice root mass. Please pass on my thanks to your team.

    - John, Jim's Mowing, Kiama

  • We were very very happy with the service we received, everyone we were involved with were courteous, polite and professional. Would definitely use your company again in the future.

    - Karen, Mt Pleasant

  • Turfco did an amazing job at my place and now I want to repeat it!

    - Reece, Hyams Beach

  • I would just like to thank you and particularly Jed and Jamie who worked their butts off today, and have done a fantastic job turfing our front lawn.   Your whole operation is totally professional and  we could not be more pleased with the end result.   Thanks again.

    - Tony & Kay, Sutherland

  • These guys were awesome! Nothing was too much to ask, Thanks guys

    - Susan, Tapitallee

  • Hi Marcus , just to let you know that the boys and yourself are a credit to your company. Their work ethics are second to none. Thank you.

    - Mark, Lake Conjola

  • Just a quick message to say a big thank you to the driver who delivered the Turf on Saturday. He placed the turf in positions that made it easier for our guys to lay the turf. Thanks again.

    - Ann, Surf Beach

  • Thanks Marcus! I have to say you and your team are one of the most professional trades I have come across and the lawn looks great! 

    - Belinda, Greenhills Beach

  • Just a quick note to thank your guy for a great install - we had the perfect weather for laying (rained all day !!!) Looking a treat and I'll be in touch for more just as soon as this lot is established.

    - Michael, Tallong

  • Thanks very much for the photos!  The area is looking excellent - a huge improvement on the original !!  I appreciate all your team's efforts and hopefully we'll be able to successfully maintain the turf until it is well established!

    - Lile, Keiraville

  • I just want to thank yourself and Marcus for everything and to the guys that did the job, they were fantastic and did a great job.

    - Melinda, Renwick

  • Thank you for a quick and professional job at our school.

    - Mark, Warilla High School

  • Our lawn is looking great, I'm really happy with it; I never thought I would be a lawn person but turns out I am!

    - Mick, West Wollongong

  • Hi Marcus & Jed, thanks again for your work, we really love our lawn!

    - Gary, Berry

  • Nathan, Josh and Brendon were a delight to deal with and did a fantastic job.

    - Patrick, Illawong

  • The boys who laid the lawn were AWESOME . .. very polite , worked hard and more than helpful with instructions for care.

    - Bronwyn, Vincentia

  • Fantastic , I bought it online Wednesday and it was delivered to my door on Friday, doesn't get any better than that. Thanks

    - Warwick, Goulburn

  • Thank you so much for your professionalism and attention to detail with the supply and installation of our Sir Walter at our newly built house. It has totally transformed the look of our home and has provided the finishing touch it so desperately needed.

    - Tim McGoldrick, South Nowra

  • Joe, Scott and the team did a great job yesterday and despite having all four seasons during the afternoon, we smashed the turf laying records and got the job done.

    - Jeff, Kangaroo Valley